Job Description
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.
Responsibilities include (but are not limited to) the following:
- In partnership with process leaders, evaluate and perform an end-to-end analysis of the business environment to identify significant gaps and weaknesses and determine the root cause of them
- Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
- Partner in the development and documentation, through participation in end-to-end process walkthroughs and deep dives with process leaders.
- Ability to liaise between lines of business and the development teams, while working with a wide range of stakeholders and collaborating with your team
- Knowledge of Role-Based Access Control and access administration best practices a plus
Knowledge Base/Education:
- Bachelor's degree or equivalent experience
- Background in controls, audit, quality assurance, operational risk management, or compliance preferred; or equivalent subject matter expertise in a relevant business-related function/operation/technology
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of data and information with attention to detail and accuracy
- Knowledge of the SDLC toolset and Agile methodologies with a delivery driven mindset
- Advanced working experience with MS Office Suite (especially Excel, SharePoint & PowerPoint)
- Industry recognized certifications in CGEIT, ISO:27001, CRM would be a plus
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.