Analyst - Banking Operations

About Razorpay

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission to enable frictionless banking and payment experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

Razorpay is a full-stack financial services organization, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, Razorpay has disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).

Your role

As an Analyst, your primary task would be to provide the required clarification on the profit or loss for every payment method requested or pricing requirement for any merchant activation. You are expected to drive deep-level checks on method-wise pricing & understanding of the cost to drive maximum gross margins for the company.

Roles and Responsibilities

• Work closely with Razorpay’s partner banks to get their merchants onboarded on Razorpay.
• Understand and respond to various queries raised by both internal and external stakeholders.
• Deliver against the set operational targets for assigned activities.
• Deliver strong working relationships with all the stakeholders, both external and internal.
• Ensuring adherence to a well-defined operational process set up for the assigned activities.
• Should have the ability to collaborate & execute activities. 
• Efficient use of google sheets or admin tools to drive maximum productivity.
• Work with cross-functional teams as and when required. 
• Achieve TAT targets consistently. 
• Understand and work towards team/organizations objectives
• Perform data evaluation on the merchant information provided.

Training, development & rotations

• Training and Development is one of the main services of Razorpay
• Training refers to a systematic setup where employees are instructed and taught matters of technical knowledge related to their jobs. It focuses on teaching employees how to use particular machines or how to do specific tasks to increase efficiency.
• Whereas, Development refers to the overall holistic and educational growth and maturity of people in managerial positions. The process of development is in relation to insights, attitudes, adaptability, leadership and human relations.
• Training and development programmes are designed according to the requirements of the organizations.

Salary & benefits

The average annual salary for this role is around INR 4.7 Lakhs (Source: Glassdoor). Listed below are some benefits:

• Flexible Working Hours
• eBooks
• MacBooks for everyone
• Food & Snacks
• Generous Compensation & Equity
• Amazing Peers
• Accident Insurance (Employee)
• Medical Insurance

Work-life balance

• Razorpay is a gathering of folks from various walks of life. Suave designers, magical engineers, sales hustlers, and calm-as-rock customer champions are just some of the very cool people you get to work with.
• Second India-focused Y-Combinator startup.
• Razorpay scores 9/12 on the Joel test and supports the Programmer's bill of rights (Source: Razorpay).

Culture & vibe

• Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc.
• We welcome interests and applications from all groups and communities across the globe.

About You

To apply for this position, you must have

Qualifications

• Fresher / 1- 3 years of Operational Experience in excel. Experience in the payment industry would be an advantage.
• Strong communication skills, verbal & written.
• Proven experience with google sheets or excel knowledge.
• Self-motivated and result-oriented personality. 
• Strong interpersonal & intrapersonal skills and an ability to build rapport with our banking representatives. 
• Hardworking with a strong work ethic.
• Should know how to use basic MS tools.
• Should be comfortable working on Saturdays.
• An analytical mindset with a proven record of handling data sets is an advantage.
• Have a strong handhold on presentation skills.

How to apply

To apply for the job just click the Apply on employer site button below, fill in all the details and submit your resume.