Project Lead

About this opportunity

We are looking to fill the Project Lead position for the product migration assignment. The project Lead position for the product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating, and managing revenue Cycle solutions product migration activities.

• Manage the product implementation of existing clients adding a new business or modifying current business
• Responsible for client outreach to “kick-off” the product implementation/migration process
• Present project plan to the client on product modules to be implemented per signed contract
• Set client expectations and define the scope of product migration activities
• Responsible to educate the client on best practices and guide them through the product migration phase
• Manage all communication with the client including conducting meetings and conference calls
• Must be responsible for the coordination, communication, and accurate reporting of all migration-related activities under the supervision of the Program Manager
• Facilitates training needs, schedules client training, and reports on training completed
• Ability to manage multiple projects concurrently with aggressive time frames
• Complete projects within set timelines while mitigating risks that could cause the project to delay.
• Manage detailed work plans, schedules, and client status reports.
• Responsible for tracking and managing client product migration deliverables
• Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration
• Ensure successful hand-off to client services group for on-going support post product migration
• Collaborate with internal departments to resolve client questions and issues during product migration
• Responsible for keeping the project on track and in scope, anticipating and assessing project issues
• Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal