Business Analyst Ops

About Oracle

Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services. Today, Oracle is a global leader in enterprise software, with a portfolio that includes database management systems, cloud applications, and business intelligence tools.

Your role

As a part of the role your job includes:

• Provides programs to improve operational efficiency, consistency, and compliance in support of the organization's financial and tactical business objectives.
• Provides business practices and processes.
• Develops, communicates, and trains the organization on business practices and processes.
• Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing.
• Collect, input, verify, correct, and analyze data to measure key performance indicators actual versus business objectives.
• Provide updates to management regarding budget to actual, informing them of deviations and opportunities.
• Provide management with economic impact and compliance issues surrounding key business decisions and/or deals.
• Communicate Oracle Business Practices to the organization and monitor processes and approvals for full compliance.
• Drive implementation of new processes and procedures.

Your responsibilities

Oracle Partner Store (OPS) Support Team is part of the Global Partner Sales Organization (GPSO). The team is responsible for streamlining internal business processes to enable automation and improve partner experience resulting in increased profitability for both Oracle and its indirect community. This team interacts with external customers and internal teams from different LOBs within the organization.

2 PM to 11 PM (IST Time Zone)

• This role is critical to maintaining and building the indirect revenue from their Indirect Community in the APAC/EMEA/North America region.
• You are responsible for establishing strong working relationships with various internal teams and also with external customers.
• You will support existing users of Oracle’s online ordering system, train partners and internal parties, and test new enhancements and regression testing.
• As a member of the team, you will be responsible for logging any system issues on behalf of their partners and following the bug through to its resolution.
• Drive implementation of new processes and procedures.
• The role involves problem-solving with assistance and guidance in understanding and applying company policies and procedures.
• This role will involve preparing daily reports

Training, development & rotations

Oracle provides various opportunities for its employees to improve and grow while working for the company’s mission. The company's biggest assets are its people, and they treasure what they have to say about their experience. Oracle provides its employees with opportunities to learn both professional and interpersonal skills for their development.

Salary & benefits

The annual salary for this role can range from INR 3.5 to INR 4.5 LPA (Source: AmbitionBox)

Benefits offered to its employees include;

• Health and Wellness
• Plan for Retirement
• Suit Your Lifestyle
• Relocation Assistance
• Employee Assistance Program.
• Reimburse your tuition fee for approved courses of study
• Paid public holidays, vacation, and a flexible sick leave policy.

To know more about their benefits click here

Career progression

Oracle is committed to offering opportunities to acquire new skills and strengthen its readiness to advance into new roles. One can move up the ladder quickly at Oracle, as the company offers many opportunities for growth and development, and employees are given the chance to work on cutting-edge technologies. The company also offers a lot of training and development programs to help employees grow in their careers.

Work-life balance

Their benefits are designed to help you lead a balanced life. They strongly believe that everybody needs some time off to recharge their batteries. You’ll have paid public holidays, vacation, and a flexible sick leave policy. Work days are usually from Monday to Friday with flexible work timings.

Culture & vibe

Oracle believes that innovation starts with inclusion and to create the future there is a need for people with diverse backgrounds, perspectives, and abilities. That’s why the company is committed to creating a workplace where all kinds of people can do their best work. These communities include but are not limited to, Women in Technology, Veterans, LGBTQ+, Parents, and People with Disabilities.

About you

To apply for this role the basic eligibility criteria is:

Basic Requirements:

• Work involves some problem-solving with assistance and guidance in understanding and applying company policies and procedures.
• Attention to detail is critical.
• Ability to collect, organize, and display data in spreadsheet format.
• Follow-through skills are necessary to get information from internal and third parties and have data errors/omissions corrected.
• Relationship management skills are strongly desired.
• Strong written and verbal communication skills to interact with management and possible clients desired.
• 0 - 2 years relevant work experience.

How to apply

To apply for this role, just click on the "Apply on employer site" button, which navigates to the career page where the application can be submitted directly.

Oracle conducts three to four rounds of recruitment to hire, which include:

• Online Test
• Technical Interview Round 1
• Technical Interview Round 2
• HR Round