Global Order Management Analyst (Start ASAP)

Your role

Key responsibilities are as follows:

• Validate and process executed contracts in line with established procedures and standards.
• Collaborate with cross-functional teams, including Sales, Partners, and Business Finance, to ensure timely order processing.
• Manage online and offline submissions for License, Hardware, Cloud, Support Renewal, and Education.
• Perform data entry, record verification, and policy validation.
• Resolve non-compliant requests by liaising with relevant stakeholders.
• Adhere to compliance guidelines, including SOX and audit requirements.
• Enhance technical and process knowledge through participation in assessment programs.
• Meet defined KPIs for quality, efficiency, and turnaround time.
• Demonstrate customer centricity by resolving issues effectively.

​​​About you

The ideal candidate will have:

• Strong verbal and written communication skills for interacting with diverse international stakeholders.
• Problem-solving and decision-making abilities to handle deviations from standard practices.
• Innovation skills for process improvement and enhancing customer experience.
• Ability to meet deadlines and achieve goals consistently.
• Proficiency in computer usage and MS Office applications like Excel, Word, and PowerPoint.
• A graduate or postgraduate degree with flexibility in work shifts.
• 0-1 years of experience in a similar role.

Benefits

Oracle offers a competitive suite of employee benefits, including flexible medical, life insurance, and retirement options, designed on principles of parity and consistency.

Training and development

Oracle provides opportunities for professional growth through development programs and encourages participation in assessment programs to enhance skills.

Career progression

This role offers potential for career advancement within Oracle, with opportunities to grow in expertise and responsibility over the next few years.

How to apply

Interested candidates should prepare their application, ensuring all qualifications and experiences are clearly detailed, and submit it as per Oracle's application guidelines.