Technical Writer 2-ProdDev

About this role

Creates, develops, plans writes and edits operational, instructional, maintenance, test, or user manuals for paper, multimedia, or web-based publications. Contributes to the timely design, production, and delivery/completion of product documentation and document sets.

As a member of the technical writing division, you will write, review and produce single books or individual chapters, appendices, etc. of product user documentation and/or courseware. Obtain data and information from the appropriate source e.g. technical staff and exercise judgment within defined procedures and practices to determine appropriate action.

Duties and tasks are standard with some variation; displays understanding of roles, processes, and procedures. Performs moderately complex problem solving with assistance and guidance in understanding and applying company policies and processes. BS degree or equivalent experience relevant to functional area. 1 year of software engineering or related experience.

Responsibilities

A Technical Writer creates simple to complex technical documents, user manuals, help files, and learning material for on-premise applications and cloud services in the finance and insurance domain. They explain complex information clearly and concisely and work with engineering staff and subject matter experts (SMEs) to ensure the accuracy of the content. They align to documentation releases and publish documents with minimal defects.

Primary Skills

• Technical Writing with 1 year of experience
• Knowledge of MS Office Suite, Adobe FrameMaker (Structured and Unstructured), Adobe RoboHelp
• Working knowledge on XML, HTML, Wiki (Confluence) and JIRA
• Familiarity and hands-on on Agile methodology
• Good knowledge about software technical writing concepts and tools
• Strong written/verbal communication skills and writing style with an eye for detail
• Should possess good communication skills to interface with cross-functional teams

Pre-Requisites

• Bachelor's degree in Finance/Commerce/Computer Science/Engineering or MBA in Finance
• At least 1 year of experience in technical writing for IT/Banking /other domains

Primary skills (mandatory)

• Understanding of core concepts of finance, banking, and insurance
• Excellent written, verbal English communication
• Knowledge of MS Office Suite, Adobe FrameMaker (Structured and Unstructured), Adobe RoboHelp, Image editing software
• Minimum of 1-year technical writing experience in a software organization developing user, install, and config guides
• Exposure to Agile methodology

Secondary skills/knowledge (desirable)

• Unix, SQL
• Video-editing software
• Cloud services

The right candidate will have a flair for writing simple, concise user documentation after gaining a thorough hands-on of the application/service in the Banking, Financial Services, Insurance (BFSI) domain. Using their knowledge of the company style guides to write engaging content, they will publish peer- and technical-reviewed content to our doc library. They will have a curiosity to advance their domain, tool, and communication skills continually.

About Us

Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before. That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.

 

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Oracle will consider employment-qualified applicants with arrest and conviction records under applicable law.